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Protective Services
Protective Services:Â The Texas Department of Family and Protective Services (DFPS) works with communities to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation. It also works to protect the health and safety of children in daycare, as well as foster care and other types of 24-hour care. We do this through investigations, services and referrals, regulation, and prevention programs.
DFPS has five major programs that do this important work:
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- Protects the elderly and people with disabilities from abuse, neglect, and exploitation through investigations and services.
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- Protects children from abuse and neglect through investigations, services, foster care, and adoption.
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- Regulates daycare, foster care, adoption agencies, residential treatment centers, before- and after-school programs, and maternity homes.
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- Takes reports of abuse, neglect, and exploitation from across the state through its Texas Abuse Hotline (1-800-252-5400) and through the website
TxAbuseHotline.orgExternal Link
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- Â 24-hours a day, every day of the year.
Prevention and Early Intervention
- Manages community-based programs that prevent juvenile delinquency and child abuse and neglect.
Please call the Texas Abuse Hotline if you suspect that a child or adult who is elderly or has disabilities is being abused, neglected, or exploited. For Answers to any questions you may have please call Doctor Alex Jimenez at 915-850-0900
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TrueVigor : Virtual Healthcare in El Paso, Built to Fit Your Life (Sign Up Today)
TrueVigor®: Virtual Healthcare in El Paso, Built to Fit Your Life
TrueVigor is a virtual healthcare platform founded by Dr. Alexander Jimenez, DC, APRN, FNP-BC, a longtime El Paso chiropractor and board-certified family nurse practitioner. Dr. Jimenez trained in both chiropractic and advanced nursing practice, so he treats the whole person: structure, function, and overall health. TrueVigor brings that integrated longevity approach to patients in El Paso, across Texas, and nationwide.Dedicated Primary Care, Local Roots, Nationwide Reach
Each TrueVigor member gets a dedicated primary care provider who manages their health over time. Your provider coordinates prescriptions, orders labs, and supports your overall wellness in one place. Prescriptions go straight to your preferred pharmacy, whether that’s a pharmacy in El Paso or anywhere else in the country.24/7 Urgent Care and Specialty Access
Health concerns don’t keep business hours, and neither does TrueVigor. Members get round-the-clock access to:- 24/7 Virtual Urgent Care for common illnesses and minor injuries
- Primary Care Physicians for ongoing and preventive care
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- Specialist messaging with endocrinologists, sports medicine physicians, allergists, dentists, and more
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